PRIVACY POLICY

Introduction

Welcome to the PCL Learning Website. Your privacy is important to us. This Privacy Policy explains the types of information we collect from you, how we use it, how we protect it, and your rights regarding that information.

Information Collection and Use

Personal Information: We collect personal information such as your name, email address, phone number, and address when you register on our site, subscribe to our services, or participate in learning activities. This information is used to deliver the services you have requested, manage your account, communicate with you, and personalise your learning experience.

Non-personal Information: We may collect non-personal information about your visit to our website, including the pages you view, the links you click, and other actions taken within our platform. We may also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type, and language, access times, and referring website addresses.

Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

How We Use Your Information

We use the information we collect to:

  • Operate and improve our website
  • Understand and enhance your experience using our website and services
  • Provide and deliver products and services you request
  • Respond to your comments and questions and provide customer service
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
  • Communicate with you about promotions, upcoming events, and other news about products and services offered by us and our selected partners
  • Link or combine with other information we get from third parties to help understand your needs and provide you with better service

Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

Service Providers: We may share your personal information with third-party service providers who work on our behalf or help us to operate our business, such as payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.

Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on our website, protect, and defend our rights or property, or act in urgent circumstances to protect the personal safety of our users or the public.

Security of Your Personal Information

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You have the right to access, correct, or delete your personal information maintained by us. You can manage your personal data through your user account for our services or by contacting us directly.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective.

Contact Information

If you have any questions about this Privacy Policy, please contact us at connect@pcllearning.com.