OVERVIEW
SMART
Team Management
Most managers across the globe currently find themselves having to manage and lead very suddenly formed virtual teams. Most organisations did not plan for it and although some might have been using virtual teams ad-hoc, there has surely never been such reliance on the ability to manage teams from a distance. As much as it presents a challenge, there are many benefits that virtual teams can offer its members, but the key lies in utilising these benefits to maximise productivity and engagement. Managing a team is not that different from managing a virtual team. This course sets out key principles that would enable organisations to effectively manage from a distance.
OUTCOME
- Introduction to Virtual Management
- Available Technology and use of Tech
- Organising Work from Home
- Communication Skills
- Results Orientation
- Developing your Virtual Teams
WHO SHOULD ATTEND
The Smart Team Management Sessions are aimed at 1. Managers needing to engage with their staff working remotely as well as 2. Teams having to face the new challenge of working from home.
LEARNING OUTLINE
Theme 1: Introduction to Virtual Management
- Traditional Management Skills
- Virtual Management Skills
Theme 2: Available Technology and use of Technology
- Office Management Apps
- Connectivity, Device Management
- Ensuring Everyone is “Set Up”
- Safeguards Against Cyber Crime
- Advantages of Technology
Theme 3: Organising Work From Home
- How to Manage Home and Work Responsibilities
- Creating Workspace and Personal Space
- Myth of Multi-Tasking
- How to Minimise Disruptions
- Effective Virtual Meetings
Theme 4: Communication Skills
- Ability to Build Rapport
- Listening and Questioning During Communication
- Pays Attention to Communication Differences
- Recognising Distance as Barrier to Communication
- Email and Concise Writing
- Ability to Summarise Communication
Theme 5: Results Orientation
- Scenario Planning and Goal Setting
- Establishing Clear Accountabilities
- Focus on Outcome Rather Than Activity
- Agree on Monitoring Arrangements
- Using MS Teams and Other Apps to Measure Task Completion
Theme 6: Developing Your Virtual Teams
- Team Roles: Analysing Team Skills and Motivation
- Team Coaching: Develop, Delegate, Manage or Teach
- Team Emotions: Managing in Uncertainty
- Team Building: Intranet Team Notice Board and Team Room
- Team Social: Regular Team Newsletter
- The Importance of Building Team Trust
COURSE SCHEDULED DATES
You can start this course on any of the following dates
- 11 July 2021
FEES
The fees for this course are US$ 3,000.00
REGISTER
Create profile
1. Click on ”Create profile” below to fill out a short registration form. If you’ve already done this, skip to step 2.
2. Verify your profile by clicking on the activation link in the email we will send you.
3. Return to this page to log in and start your application.
